The first hours after death — what to do and what can wait
This article is for informational purposes only and does not constitute medical, legal, or financial advice. Always consult with qualified professionals regarding your specific situation.
The first hours after death — what to do and what can wait
The moment someone dies, the world doesn't stop. People keep calling. Bills keep arriving. Your phone might light up with questions, with tasks, with the sudden machinery of death that nobody really prepares you for. And yet, you are sitting in the deepest shock of your life, probably not able to think straight, probably not able to imagine how you'll make it through the next hour, let alone the next week.
Here's what you need to know: almost nothing is actually urgent. The person you love is gone, and that is the only thing that matters right now. Everything else can wait longer than you think.
You are not in trouble if you don't do the right thing in the right order in the next few hours. You will not disappoint anyone. You will not miss some critical window. The infrastructure around death is built to move slowly, to accommodate shock, to give people time.
What actually needs to happen in the first hours
If the death happened in a hospital or care facility, medical staff will have already called a physician to pronounce death. If it happened at home and was unexpected, you will need to call 911. If it was expected and the person was under hospice care, you'll call your hospice team instead of 911. That's the only phone call that truly cannot wait, because someone needs to officially recognize that death has occurred.
After that call is made, and the medical pronouncement is documented, almost nothing else needs to happen today. The body doesn't need to be moved right away. The funeral home can wait. Notifications can wait. Your to-do list can absolutely wait.
What you actually need in these first hours is what you need right now: to sit with this. To let it be true. To be around people who love you if you want that, or to be alone if you need that. To cry. To feel numb. To stare at something. To say the person's name out loud, or not. To let your body process the shock.
If you are alone and terrified, call someone. Not to tell them what to do next, but because humans need humans in moments like this. Call a friend. Call a family member. Call a crisis line if you need to talk to someone. Isolation in the first hours is not brave. It's not respectable. It will only make the shock harder to bear.
Telling people — delegate and don't shoulder it alone
At some point in these early hours, someone needs to tell the people who should know. But that someone does not have to be you, and you do not have to do all of it.
Pick one or two people who are steady right now, perhaps steadier than you, and tell them first. Give them the truth: "She died this morning. I can't make calls right now. Can you help me call people?" You are not asking for help with logistics. You are asking for help with the weight of telling people the worst news.
One person can call family. Another can call close friends. Someone can post something on social media if that's how you want to do it, rather than having you repeat the same devastating sentence over and over. You are allowed to let other people share this burden. In fact, they probably want to carry some of it. Grief makes people want to be useful.
You might feel like you should be the one to tell people, like that's your responsibility or your way of honoring them. But you are not responsible for managing everyone else's grief right now. You are barely managing your own shock. Let people help.
The funeral home can wait
At some point in the next day or two, you will need to contact a funeral home to arrange the transportation of the body and to discuss what comes next. But you do not need to do this today. You do not need to do this while you're still in the first wave of shock.
If you're in a hospital, they can typically hold the body for a few days. If death occurred at home, the funeral home can come pick up the body tomorrow or the day after. There is no rush. There is no window closing.
When you do call, you only need to say: "Our loved one died, and we need help." The funeral home has done this thousands of times. They know what questions to ask. They will guide you through the next steps. You will not accidentally make a wrong choice because you will have time to think. You can call them back with decisions. You can ask questions multiple times. They expect this.
Some funeral homes try to sell you things in the first conversation. You don't have to buy anything yet. You don't have to decide anything yet. "We'll call you back" is a complete and acceptable answer to almost every question they ask.
What can absolutely wait
Your to-do list is long and terrifying and can mostly wait until next week. The death certificate can be ordered when the funeral home handles the body, or later. The obituary can be written when you're ready, not today. Notifications to insurance companies can happen when someone else in the family is ready to handle them. Banks can be informed next week. Subscriptions can be cancelled later. The house doesn't need to be cleaned. The will doesn't need to be read immediately.
You might feel the pressure to do all of this right away, to check boxes, to prove that you're handling this well. You are not handling this well right now. You are surviving. That is enough.
The people who love you do not expect you to do anything except continue to exist in whatever way you can. If you want to sit in your car for two hours, that is fine. If you want to sleep, sleep. If you want to organize things obsessively because it's the only part of the world you can control, that's understandable, but it is not necessary. The paperwork will still be there in a week, and you will be slightly more capable of managing it.
Your needs matter right now
You are in shock. Your body and brain are protecting you from the full weight of this by making everything feel slightly unreal, slightly distant, slightly like you're watching yourself from outside. This is normal. This is good. This is how humans survive the unsurvivable.
In these first hours, your primary job is survival. That means eating something, even if you don't want to, because your body needs fuel. It means drinking water, because shock is dehydrating and makes you feel worse. It means sleeping if you can, even if it's messy sleep, even if you wake up in three hours, because your brain is working harder than it ever has.
Let people help you. If someone brings food, accept it. If someone says "I'm going to sit with you," let them. If someone asks "What do you need?" you can say "I don't know" and let them figure it out.
It is not weak to fall apart. It is not inappropriate to cry in front of others. You are allowed to ask for what you need, and you are allowed to need things you never expected to need.
Nobody is keeping score of how well you handled these first hours. There is no test you can fail. You are grieving someone you love, and that is the only thing you need to do right now.
How To Help Your Elders is an informational resource for families working through aging and elder care. We are not medical professionals, attorneys, or financial advisors. The information provided here is for educational purposes and should not replace professional consultation. Every family's situation is unique, and rules, costs, and availability vary by location and circumstance.